In this section, you can find answers to frequently asked questions. The general questions are listed below, the technical questions and product related questions are answered in a separate section Support Center - if you'd like to have acces to the restricted zone for technical support, you need to register. Description of the common and specialized terms is available in the section Glossary.

The list of questions is constantly updated by the Support Department. If you need additional information, please send an e-mail to: support@casino-technology.com

GENERAL QUESTIONS:

• Question: Does Casino Technology have a license to manufacture gaming equipment and casino related products and by which jurisdiction is it issued?
  Answer: Casino Technology is a licensed manufacturer of gaming equipment and casino related products fully in compliance with the requirements of the Gaming Law of Republic of Bulgaria.
• Question: Which are the countries wherein Casino technology products are laboratory tested and approved?
  Answer: Casino Technology maintains relationship with different testing laboratories for certification and approval of the Company products for the different markets and jurisdictions. For more specific information, please contact the Compliance Department at
  e-mail: compliance@casino-technology.com
• Question: Is it possible for a customer to order a custom project for development by Casino Technology?
  Answer: Yes. For more information go to Custom Design/ Game Design..
• Question: How can I obtain more information about the gaming products - pay table, weight of the winnings, payout percentages and other parameters of the game?
  Answer: This information is available only for registered customers of Casino Technology and can be found in section Support/Clients Zone.